720 Productions

Satisfaction Survey


Event Date: Sunday, October 05, 2008
Event Type: Wedding Reception
Event Location: Riva Naperville
Event Staff: DJ Jeff Pfleger
   
Quality of Customer Service via Telephone: Excellent
Quality of Customer Service via Internet: Excellent
Quality of Customer Service at Event: Excellent
Friendliness of your Entertainer: Excellent
Promptness of your Entertainer: Excellent
Professionalism of your Entertainer: Excellent
Entertainer's Performance: Excellent
Entertainer's Appearance: Excellent
System Appearance: Excellent
Sound Quality: Excellent
Overall Volume Levels: Excellent
Music Selection: N/A
Incorporation of Your Requests: Excellent
Lighting Effects: N/A
Equipment Appearance: Good
Overall Customer Service: Excellent
Planning Assistance: Excellent
Entertainer's Cooperation with Other Vendors: Good
Overall Performance Rating: Excellent
   
Is there anything specific that can be improved upon? Jeff forgot to announce the bridal party names during entrance at the reception. We were a bit disappointed, however luckily, we didnt have a big bridal party. So it was not a big deal.
Additional comments or suggestions? Jeff was very professional and he did help us a lot since we wanted very specific songs in a very specific order. He did exactly what we wanted. Everything was just great. Thank you Jeff!
   
Would you recommend this service to others? Yes
May your comments be shared with others? Yes
May your name be added to a list of references? Yes
   
Name: Nevin Naguib
Email: nevin_naguib <at> yahoo.com
Phone: 3123993526

Survey Submitted on Sunday, October 26, 2008